Global Mediation / Intercultural Consulting & Crisis - Conflict Management

Virtual or Face to Face 

Mediation for Organizations and Businesses

Mediation for Private and Family Issues

Mediation for Diplomatic, Political, and Governmental Issues, Conflict and Crisis Management

Consulting in all areas of international and intercultural conflict management
>> attractive pricing - see services

The Business Mediation Firm of

   Dr. Thomas Santoro, professor   

In brief:

Client and customer journey oriented. Partnering with international law firms and global organizations, as well as small and family businesses. 

  • EU sanctioned state certified business mediator (200 + 40 hrs., D) 
  • Graduate of a state supreme court certified circuit court civil mediation training program (US-FL) 
  • Certificated paralegal and law office manager – specialization: professional negligence, other 
  • Consultant, coach, theorist, researcher, practitioner in intercultural / international conflict management  
  • Extensive technical and people skills 
  • Networking: glocal mediator, co-mediator and law firm partnering
  • Flexible pricing
  • mediation style - adaptive / integrative: expertise oriented evaluative mediation, as well as facilitative mediation skill sets
  • Location: virtual online mediation - all global / glocal assignments considered
  • University professor, areas of specialization: intercultural business communication, crisis / conflict management, virtual global team management, international customer relations management, media management, international relations & business/culture studies, mediation/ADR – Anglo law studies, specialized language and business topics

Global Values:

"Mediation is more than mediation. It is a commitment and journey in grasping a critical goal together from which we all profit with new knowledge, positive logistics and the expansion of our world view. Impartial, intercultural, innovative, competent, practical = global and strategic mediation success".